Local Services

Neiman Marcus Honolulu store service information. Gift Packaging    Neiman Marcus provides gift packaging and wrapping service at the Gift Wrapping Counter located on the second floor. Gift Wrapping with collectable designer gift ornaments are renewed every year, and is available for an additional charge. Gift Registry    Gift registry service is available at the Gift Registry Office located on the third floor. Customers can select their favorite items, and make these items visible to family and friends. Currency exchange    Available at the Customer Service Desk on the second floor. The exchange rate varies daily. Courier & Shipping Service    We deliver your shopping items to your hotel for an additional charge. International delivery is also available for items you purchased over the phone with a shipping charge. Please note that the customs duty and customs fee for purchased items will be borne by the receiver. Alterations    Alteration services are available for men's, women's, and children's item that customer purchased at Neiman Marcus store. Additional costs may apply. Depending on the item, alterations may take several days to couple weeks. Personal Shopping Service    Neiman Marcus provides one-on-one personal sales assistance for all merchandise sold at Neiman Marcus stores. Appointments are needed in advance. Men's Made-to-Measure    We manufacture custom tailored suit that will fit to the individual customer's body. Customers can choose their favorite styles, details, and fabric from various luxury brands carried at Neiman Marcus store. Complimentary Make-overs/Make-up consultations    Customers can receive complimentary make-over and make-up consultations by trained make-up artist from each cosmetic brand, available on the first floor. Complimentary Valet Parking    Available at the Ocean side entrance of Neiman Marcus on the first floor.